PKR598 Privacy Policy — How We Protect Your Data

1. Introduction

This Privacy Policy applies to all users of the PKR598 platform, accessible at pkr598.pro and through the PKR598 mobile app. It describes how PKR598 (referred to as "we", "us" or "the platform") collects, uses, stores and protects personal information provided by players and visitors (referred to as "you" or "the user").

By registering an account on PKR598, depositing funds in PKR, or simply browsing the platform, you acknowledge that you have read and understood this Privacy Policy. We recommend reading it alongside our Terms and Conditions to get a full picture of how the platform operates and what your rights are as a registered player.

PKR598 is committed to handling personal data responsibly. The principles guiding our data practices are: collect only what is necessary, use data only for the purposes stated, protect it with appropriate security measures, and give users meaningful control over their own information.

2. What Information We Collect

The personal information PKR598 collects falls into three broad categories: information you provide directly, information generated through your use of the platform, and information collected automatically through standard web and app technologies.

Category	Examples	When Collected
Registration Data	Full name, date of birth, email address, phone number, username	At account registration
Identity Verification	Government-issued ID scan, proof of address, selfie for verification	When verification is triggered (withdrawal requests, account review)
Payment Data	JazzCash number, Easypaisa account reference, bank account details, transaction history in PKR	When deposits or withdrawals are processed
Activity Data	Betting history, game sessions, login times, deposit and withdrawal records	Continuously while using the platform
Technical Data	IP address, device type, browser, operating system, session cookies	Automatically on each visit or session
Communications	Support chat logs, messages to our team, feedback submitted	When you contact support or engage with platform communications

PKR598 does not collect sensitive personal data such as biometric information, religious beliefs, political opinions or health records. Identity documents collected during verification are used only for the specific purpose of confirming your identity and age, and are handled with heightened care.

3. How We Use Your Information

Every piece of data PKR598 collects is used for a specific, legitimate purpose. We do not collect data for the sake of it. The primary purposes for which your information is used are:

• Account management: Creating and maintaining your PKR598 account, verifying your identity, managing your login and account settings.
• Payment processing: Facilitating PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and cards, and processing withdrawal requests to your nominated account.
• Platform personalisation: Displaying your betting history, VIP tier status and relevant promotions based on your activity on the platform.
• Security and fraud prevention: Detecting and preventing fraudulent activity, unauthorised account access, bonus abuse and other prohibited conduct described in our Terms and Conditions.
• Customer support: Responding to your queries, resolving account issues and handling disputes with reference to your account history.
• Platform improvement: Analysing aggregated, anonymised usage patterns to improve platform performance, app functionality and the overall experience for Pakistani players.
• Legal compliance: Meeting internal record-keeping requirements and responding to lawful requests from relevant authorities where applicable.
• Responsible gaming: Monitoring activity to support responsible gaming tools such as deposit limits and self-exclusion in line with the settings you choose in your account.

4. Payment Data and PKR Transactions

When you make a deposit or request a withdrawal on PKR598 using JazzCash, Easypaisa, Raast or bank transfer, your payment is processed through secure third-party payment gateways. PKR598 does not store your full JazzCash PIN, Easypaisa account password, debit card number or full bank account credentials on our own servers.

What PKR598 does retain is a transaction reference — enough to identify and verify the payment in your account history — along with the associated PKR amount, date and account reference of the payment method used. This record is necessary to manage your account balance, process withdrawals to the correct account and investigate any payment queries you raise with support.

All payment data transmitted between your device and the PKR598 platform is encrypted. If you ever receive a message claiming to be from PKR598 and asking for your full JazzCash PIN, Easypaisa password or bank credentials, do not respond — this is not how PKR598 operates.

5. When We Share Your Information

PKR598 shares personal data with third parties only in limited, specific circumstances. We do not share data freely or for commercial purposes unrelated to operating your account. The situations in which data sharing may occur are:

• Payment providers: JazzCash, Easypaisa, Raast and banking partners receive only the data necessary to process your specific transaction. They operate under their own privacy and security standards.
• Identity verification services: When your account requires verification, your identity document may be processed through a third-party verification service. This is strictly for confirming your identity and age as required by our internal security procedures.
• Fraud prevention: Aggregated, anonymised signals about suspicious activity may be shared with fraud detection partners to protect the platform and all legitimate players from fraudulent conduct.
• Legal obligations: Where PKR598 receives a lawful and valid request from a relevant authority, we may be required to disclose specific account information. We will only do so to the extent legally required and will not volunteer data beyond what is specifically requested.
• Business transfers: In the event of a merger, acquisition or transfer of the platform to a new operator, user data may be transferred as part of that process. In such a case, players will be notified and the new operator will be required to honour this Privacy Policy or provide a new one.

Outside of the circumstances above, your personal data is not shared with any third party. PKR598 does not share data with advertisers, data brokers or unrelated commercial entities.

6. Cookies and Tracking Technologies

PKR598 uses cookies and similar technologies on the platform website and app to support essential functionality, maintain your login session and understand how the platform is being used. Cookies are small data files stored on your device that help the platform recognise you between visits.

The types of cookies used on PKR598 are:

• Essential cookies: Required for the platform to function. These manage your login session, account preferences and security tokens. The platform cannot operate correctly without them.
• Analytics cookies: Used to understand how players navigate the platform — which pages are visited most, where users drop off, and how features are being used. This data is aggregated and anonymised and is used solely to improve the platform.
• Preference cookies: Store your display and notification preferences so the platform behaves consistently between visits.

PKR598 does not use third-party advertising cookies or behavioural tracking cookies for the purpose of serving you adverts on other websites. If you want to manage or clear cookies, this can be done through your browser settings or device settings for the app.

7. How Long We Keep Your Data

PKR598 retains personal data for as long as your account is active and for a reasonable period after account closure to meet internal record-keeping requirements, resolve any outstanding disputes and comply with applicable obligations. Specific retention periods by data type are as follows:

• Account registration data: Retained for the duration of your account and for up to five years after permanent account closure.
• Transaction and payment records: Retained for a minimum of five years to support payment dispute resolution and financial record-keeping.
• Identity verification documents: Retained for the period required to complete verification and for up to five years after your account is closed.
• Support communications: Retained for up to three years to support ongoing account management and dispute resolution.
• Technical and analytics data: Aggregated analytics data is retained indefinitely in anonymised form. Individual session data is retained for up to 12 months.

When data is no longer required for the purposes set out in this policy, PKR598 will delete or anonymise it in a secure manner.

8. How We Protect Your Data

PKR598 applies industry-standard security measures to protect personal data from unauthorised access, disclosure, alteration and loss. Key measures include:

• Encryption of data in transit using TLS (Transport Layer Security) for all communications between your device and the platform.
• Encrypted storage for sensitive data including identity documents and payment references.
• Access controls ensuring that personal data is accessible only to PKR598 staff who need it for specific operational purposes.
• Regular security reviews and vulnerability assessments of platform systems.
• Secure handling procedures for identity verification documents submitted by players.

While PKR598 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in protecting your account — using a strong, unique password and keeping your login credentials private significantly reduces the risk of unauthorised account access.

9. Your Data Rights

As a PKR598 player, you have rights over your personal data. These rights can be exercised by contacting our support team through the platform's live chat or via your registered account. Your key rights are:

To exercise any of these rights, contact our support team through the live chat in the platform or app. We aim to respond to data rights requests within a reasonable timeframe. Some requests may require identity verification before they can be processed to ensure data is not released to the wrong person.

10. Children and Minors

PKR598 is strictly an adults-only platform. The minimum age to register and use the platform is 18 years. PKR598 does not knowingly collect personal data from anyone under the age of 18. If it is discovered that a minor has registered and provided personal data, that data will be deleted and the account will be closed immediately.

Parents and guardians are responsible for monitoring their children's access to online platforms. If you believe a minor in your household has accessed or registered on PKR598, please contact our support team immediately so the account can be reviewed and closed.

11. Changes to This Privacy Policy

PKR598 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When material changes are made, registered players will be notified through an in-platform notice or account message. The updated policy will always be available at /privacy-policy with the most recent revision date shown at the top of the page.

Continued use of the PKR598 platform after a revised Privacy Policy has been published constitutes acceptance of the updated terms. If you have concerns about changes made to this policy, you are welcome to contact our support team for clarification before continuing to use the platform.

12. Contact and Privacy Queries

If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how your information has been handled on PKR598, our support team is available through live chat in the platform and app. VIP members at Gold tier and above receive priority queue access when contacting support.

For answers to common questions about account management, deposits, withdrawals and platform features, visit our FAQ page. For full details on platform rules and your obligations as a player, see our Terms and Conditions. To learn about responsible gaming tools available on PKR598, visit the Responsible Gaming page.